Want to Work At Con-Tech DKI?
Con-Tech DKI offers a unique environment that promotes individual growth and rewards performance. The culture is truly collaborative where everyone’s input is valued. You’ll be working with a visible and accessible management team who will offer support and encouragement.
Please review our job postings below. If you feel you would be a good fit for the Con-Tech DKI team and meet our job requirements, please submit your resume to careers@con-tech.ca today.
General Key Responsibilities
- Inspect property damage to residential and commercial properties (from fire, flood etc), manage remediation (following IICRC standards) and repair processes
- Prepare computer software generated emergency service and restoration estimates
- Maintain communication between Insurance adjusters/property managers and their clients (policyholders/tenants) on all aspects of emergency and restoration projects
- Fully follow file processes and timelines as set by the client’s service level agreements and in-house requirements
- Co-ordinate in-house field technician/carpenters and subtrades
- Proper subtrade selection and subtrade management
- Obtain competitive bids from vendors and subtrades
- Ongoing project quality control and establish and maintain project budgets
- Participate in on-call rotation for after-hours work (i.e. occasional evenings and weekends)
- Valid driver’s license with a clean drivers abstract
- Clear criminal record check
Core Competencies
- Experience in construction project management or property insurance related background would be considered an asset
- Superior customer service
- Strong problem solving skills
- IICRC certified; Commercial Structural Drying certificate is a definite asset
- Strong knowledge in computers is required; knowledge of Xactimate & Symbility estimating system and Microsoft Office is an asset
- Ability to interact effectively with diverse group of individuals in all levels of the project
- Attention to detail
- Strong communication skills, both verbally and in writing
General Key Responsibilities
- Set up inspection appointments for the Project Manager
- Provide prompt updates to insurance adjusters, property managers and their clients (property owners and tenants)
- Request sub-trade quotes and specialty inspections
- Ensure all document and timeline requirements are met as set by our client service level agreements and Con-Tech’s standards
- Maintain accurate job records in our internal job management database including detailed notes, pictures, documents, estimates, job schedules, etc.
- Coordinate repairs; create production plans, send work orders, coordinate schedules with clients, sub-trades and internal crews, monitor job costs
- Prepare the invoicing and closure of job files at the completion of repairs
- Provide backup for reception and the emergency coordinator
- Provide support to management as requested
- Assist in training new staff
What it takes to be our Project Manager Assistant
- A college diploma/certificate or a combination of education and a minimum of 2 years experience in Customer Service and/or Business Administration
- Strong computer skills (Microsoft Outlook, word, Excel, database software, web based applications, mobile applications)
- People skills – you enjoy interacting with a variety of personality types, you are positive and professional in all communications and are customer-focused, you enjoy contributing to a team effort
- A proactive approach – you address problems as they arise and are always looking to improve inefficiencies
- Accuracy and attention to detail
- Multi-tasking capabilities – you are organized and flexible to changing priorities, you understand the importance of meeting deadlines
- Innovation – you are excited to present and implement new ideas and technology
General Key Responsibilites
- Have experience in all areas of residential and commercial restoration including framing, drywall, carpentry, painting , etc.
- Provide up to date communication and information to Managers and their teams about the status of work performed
- Maintain a safe and tidy work environment
- Organize tasks including material purchasing to maximize efficiencies
- Ability to read a scope of work
- Must possess a valid driver’s license with a clean drivers abstract
- Clear criminal record check
- Ability to lift up to 60 lbs.
- Participate in on-call rotation for after-hours work (i.e. occasional evenings and weekends)
- Provide own tools for drywall, paint and carpentry. Must be experienced in the use of power tools.
Core Competencies
- Understands great customer service.
- Effectively deal with difficult situations or customers in a professional manner.
- Show empathy.
- Work in a team environment and individually
- Strong communication skills.
Key General Responsibilities
- Water extraction and remediation
- Tear out building materials (flooring, drywall, etc.)
- Inventory and pack out contents
- Provide up to date communication and information, both verbally and written, to Managers and their teams about the status of the work performed.
- Responsible for taking asbestos samples and following asbestos protocols before work is performed
- Complete in house forms with detail and accuracy
- Valid driver’s license with a clean drivers abstract
- Clear criminal record check
- Knowledge of building materials
- Able to lift up to 60 lbs
- Participate in on-call rotation for after-hours work (i.e. occasional evenings and weekends)
Core Competencies
- Understands great customer service.
- Effectively deal with difficult situations or customers in a professional manner.
- Show empathy.
- Work in a team environment and individually
- Strong communication skills.
This position requires the successful incumbent to sit at the Reception Desk. You are a perfect fit for this position if you have a natural flair for communicating with a diverse group of people and you feel most satisfied when you know you have had a positive impact on someone’s day.
Key General Responsibilities
Reception
- Answering phones and greeting visitors to our office
- Sending/receiving mail, couriers and deliveries
- Maintaining office and kitchen supplies
- Ensuring our office equipment remains functional
- Preparing the board room for meetings, seminars and events
Administrative Support
- Entering new claims in our Job Management database
- Providing updates to our Clients using online communication software
- Entering vendor invoices and employee timesheets
- Sending and receiving Client Work Authorization forms
- Assisting in invoicing Clients and processing payments
- Managing our Vendor WSIB clearance certificates and General Liability Insurance renewals
- Updating our website and social media pages
- Assisting with coordinating and preparing for Company functions or events
- Providing other administrative support to the team as required
Core Competencies/Requirements
- A college diploma/certificate or a combination of education and a minimum of 2 years experience in an office environment
- Knowledge of key social media tools and analytics (Twitter, Facebook and Google)
- Experience with Microsoft Office products (Word, Excel and Outlook)
- People Skills – you enjoy interacting with a variety of personality types; you are positive and professional in all communications and are customer-focused; you enjoy contributing to a team effort
- Pro-active Approach – you address problems as they arise and are always looking to improve inefficiencies
- Multi-tasking Capabilities – you are organized and flexible to changing priorities; you understand the importance of meeting deadlines
- Innovation – you are excited to present and implement new ideas and technology
- Accuracy and attention to detail
- Available to work 8 a.m. to 5 p.m. shift
Unfortunately, we cannot contact every applicant. Only candidates possessing the qualifications we are in search of for each respective job position will be contacted.
We kindly ask that candidates and agencies refrain from contacting our company and inquiring about the status of submitted applications or available job positions. We also ask that agencies do not forward resumes on behalf of their clients. Con-Tech DKI will not be held accountable for any fees resulting from job applicants or unsolicited resumes.
Thank you to all applicants for your interest in Con-Tech DKI!